I made a order on the 12th may it stated on line the item was in stock after a week i called and was told the item was not in stock and awaiting stock i was at this point offered a refund. I trust Gamerama will see this review, please do not phone me, just refund my money please. Having read through these reviews I’m obviously not alone. Had to get my bank to block them as they kept taking money from my account even after they told me that my subscription had been cancelled Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense… Had to get my bank to block them as they kept taking money from my account even after they told me that my su…
- Paid for expedited shipping, and it’s 13 days in currently on waiting and the package appears to be jumping around the US randomly.
- Absolutely rubbish customer service.
- The company have blamed me, posting from France and on here COVID to customers too.
- Customer service is top notch!
- It almost feels like they don’t actually have any support at all, and are using a chatGPT bot to try to feed token phrases to their customers to calm them down.
- Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense…
Truly awful service from start to finish. Surprise surprise no refund yet!!!! Now its the 5th july and still no refund. But due to the fact that i needed the item i said i would wait. My next step is to contact the consumer ombudsman as this is a poor way to handle customers
Ordered a birthday gift for my son
I have subsequently emailed them 5 times asking for and updated and then a refund with absolutely no response. When items didn’t arrive I emailed them and they assured me items were due in on 10th June. The value was excellent, as postage was charged once for several smaller items, whereas many other online providers with ‘free postage’ incorporated the cost of postage into the price for each item…. We perform checks on reviews Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Find out how we combat fake reviews.
I was scammed into a £50 per month…
Your order was attempted delivery and unfortunately wasnt anyone in to take it. Have not received any correspondence from Top Flight, no order number or any details of my order and cannot find a telephone number to contact them. Took £30 from me and got nothing for my money. Ordered football shirt for Christmas present but it never arrived.
- The quality was really great
- Dispatch email received straight away but the items never arrived.
- Seems like that isn’t the first time either.
- Chased three times with only one curt response.
- I am extremely dissatisfied with this company’s shipping process and I cannot recommend them based on my experience.
- I wish I were able to attach screenshots of their ‘customer service’ to here to show the true nature of this ‘business’.
I wish I were able to attach screenshots of their ‘customer service’ to here to show the true nature of this ‘business’. I have waited a month for the item to arrive, despite their website ‘proudly’ displaying 7-14 working days for worldwide delivery. Amazing products and customer service – can’t wait to reorder! The customer service was amazing and the products are to die for!! Last time I’ll deal with a company I’ve never heard of, now I’ve all the faff of trying to recover my money, thank goodness I used a credit card. Very very poor customer service – non-existent in fact.
It’s not the real Store
I bought a shirt that didn’t fit nor suit when it arrived. Ordered a shirt for my younger cousin as a gift for his birthday, was super surprised by the total and didn’t realise i could get a genuine football shirt for this kind of price! Great Quality for the price and good delivery
flipperzero.one
Taking money for items not received is theft. Verification can help ensure real people are writing the reviews you read on Trustpilot. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
My order arrived in 4-5 days
Multiple customers complaining of very long wait times or no order at all. The company have blamed me, posting from France and on here COVID to customers too. I would take all unverified reviews with a pinch of salt. Nearly 1 month later im still waiting for the top that was ordered and have emailed again but received no reply yet. Emailed for an update and received a snippy reply from someone basically saying that they were dealing with my order and i had contacted them too early and i no right to be asking for an update yet. I am very impressed with the product, at a very competitive price, it does state delivered within 14 working days, so order in good time if it’s for a special occasion.
Order hasn’t shown up or even dispatched…
Very good people to work with and great quality clothing! Love this shop, Ellissa https://www.ringospin-casino.com/ has great items and is super responsive. My order didn’t arrive quite right, but Ellissa made sure that I was sent my missing product and to keep the incorrect items. As per a couple of other recent reviewers – money taken instantly, confirmation email sent then…..